Privacy Policy Effective Date: June 2025

At Canyon Side Construction, LLC, we take your privacy seriously. This page explains what information we collect from you, why we collect it, how we use it, and what your rights are. We want you to feel completely comfortable reaching out to us, so we've written this in simple, everyday language.

Who We Are

We are Canyon Side Construction, LLC — a licensed remodeling and restoration company based in Twin Falls, Idaho, serving the Magic Valley and surrounding communities. Our contractor license number is RCE-67192. When this policy says "we," "us," or "our," it's referring to Canyon Side Construction, LLC. When it says "you" or "your," that means you — anyone who visits our website, contacts us, or uses our services.

What Information We May Collect

We only collect information that you choose to give us, or that is automatically gathered by standard web technology. This includes:

• Your contact details — like your name, phone number, email address, or home/business address, when you fill out a form, call us, or email us.
• Project information — details you share about your remodeling or restoration project so we can give you an accurate estimate or consultation.
• Payment information — if you pay for services, payment processing is handled through secure, third-party processors. We do not store your full credit card or banking details on our systems.
• Website usage data — like your browser type, pages visited, and your general location (city/region level only). This is collected automatically through standard web analytics tools.
• Communications — any messages, emails, or notes exchanged between you and our team.

We do not collect sensitive personal information such as your Social Security number, government ID, or medical information. We also do not knowingly collect any information from children under the age of 13.

Why We Collect Your Information

We collect your information so we can serve you better. Here's exactly how we use it:

• To respond to your inquiries, estimate requests, or consultation appointments.
• To carry out and manage the construction or restoration services you've hired us for.
• To follow up on your project and make sure everything met your expectations.
• To send you relevant updates or service information — but only if you've opted in or reached out to us first.
• To comply with any legal or regulatory obligations that apply to our business.
• To improve our website and the overall experience of working with us.

We will never use your information for any purpose that isn't reasonably related to providing you with our services or communicating with you about them.

Do We Share Your Information?

We do not sell, rent, or trade your personal information to third parties. Period.

There are a few limited situations where we may need to share your information:

• Trusted service providers — such as our website host, payment processor, or scheduling software. These vendors only get access to what they need to do their specific job, and nothing more.
• Licensed subcontractors — when your project requires specialized trades like plumbing, HVAC, or electrical work, we may share relevant project details with our licensed and insured partners — only as needed to complete your job.
• Legal requirements — if we are required by law, court order, or a government authority to share information, we will comply with that obligation.
• Business transfers — if Canyon Side Construction is ever merged with or acquired by another company, your information may be transferred as part of that process. We will notify you if that ever happens.

Cookies and Website Tracking

Our website may use cookies — small text files stored on your device — to help the site function properly and to understand how visitors use it. We may use essential cookies (necessary for the site to work) and analytics cookies (to see which pages are popular so we can improve them). You can control or turn off cookies through your browser settings at any time. We do not use cookies to track you across other websites or for advertising purposes.

How We Keep Your Information Safe

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. That said, no method of data transmission over the internet is 100% guaranteed to be secure. While we do our very best to protect your information, we cannot promise absolute security. By using our website and services, you acknowledge and accept this limitation. If you ever believe your information has been compromised in connection with our services, please contact us right away at canyonsidec@gmail.com or (208) 420-8510.

How Long We Keep Your Information

We hold onto your personal information for as long as it's needed to provide our services or meet our legal and accounting obligations. Once that period has passed, we securely delete or anonymize the data. Project records and invoices are typically kept for the period required by Idaho business and tax laws, then disposed of safely.

Your Rights and Choices

You're always in control of your own information. You have the right to:

• Ask what we have — you can request a summary of the personal information we hold about you.
• Correct anything that's wrong — if your information is outdated or inaccurate, just let us know and we'll update it.
• Ask us to delete your information — in most cases, we can delete your personal data upon request, unless we're legally required to keep it.
• Opt out of marketing — if you've received any promotional messages from us and no longer want them, simply reply "unsubscribe" or contact us directly and we'll remove you right away.

To exercise any of these rights, just reach out to us using the contact information at the bottom of this page.

Links to Other Websites

Our website may include links to external platforms — like our Google Maps listing, Facebook, LinkedIn, or Instagram. Once you click one of those links and leave our site, this privacy policy no longer applies. Those platforms have their own privacy policies, and we are not responsible for their content, privacy practices, or security.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll update the effective date at the top of this page. Your continued use of our website or services after any changes are posted means you agree to the updated policy.

Disclaimer of Liability

Canyon Side Construction, LLC provides this website for general informational purposes only. We make no warranties of any kind — express or implied — about the completeness or accuracy of any information on this site. To the fullest extent permitted by applicable law, Canyon Side Construction, LLC shall not be held liable for any indirect, incidental, or consequential damages arising from your use of this website or any breach of privacy resulting from circumstances beyond our reasonable control.

Governing Law

This privacy policy is governed by the laws of the State of Idaho. Any disputes will be resolved in the courts of Twin Falls County, Idaho, unless otherwise required by applicable law.

Questions? We're here.